Code of Ethics – Trautenberk Consulting

Our commitments

Why ethics matters to us

Personnel consultancy is a profession built on trust. Our clients entrust us with information about their companies, plans and people. Candidates entrust us with their professional history, ambitions and concerns. This trust is a commitment for us — not a marketing slogan.

The Code of Ethics of Trautenberk Consulting s.r.o. is grounded in the belief that long-term success in recruitment is only possible when everyone involved — clients, candidates and ourselves — comes away from every engagement feeling that they have been treated fairly and with respect.

This Code is binding on all consultants and collaborators of Trautenberk Consulting s.r.o.

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"We believe that every person deserves their chance. Regardless of where they come from, what they look like or what their history is. Our job is to create that chance — and to be fair to everyone in doing so."

Trautenberk Consulting s.r.o.

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Our core value

Everyone deserves their chance

We believe that talent, diligence and character are not a matter of age, gender, nationality, health or life circumstances. We reject prejudice and ready-made boxes. We evaluate every candidate on the basis of their actual skills, experience and potential — nothing else.

In practice, this means:

✅ We assess a 55+ candidate with the same rigour as a graduate. Experience has value.

✅ We do not automatically reject a candidate with a gap in their CV. We ask, we listen, and we understand the context.

✅ We see a candidate from abroad, with a different mother tongue or cultural background, as an asset — not a complication.

✅ We inform unsuccessful candidates of the reasons — if they wish to know. Feedback is part of respect.

✅ We openly tell clients when their requirements border on discrimination. Their satisfaction matters to us — but not at any price.

Our principles

The Code in practice

Six areas in which our commitment is demonstrated every day.

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1. Relationship with candidates

We treat every candidate with respect and human dignity — regardless of whether they are suitable for the role in question or not.
We never share information about a candidate with a third party without their explicit consent.
We do not provide candidates with false or misleading information about the role, remuneration or company environment.
Our placement services are always free of charge for candidates. We never request any fee from applicants for our services.
We provide feedback on the outcome of a selection process to any candidate who requests it.
We refuse to participate in any selection process whose criteria are discriminatory on grounds of gender, age, nationality, religion, health, marital status or other irrelevant factors.

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2. Relationship with clients

We always provide clients with truthful and complete information — even when it may be uncomfortable.
We promise only what we can genuinely deliver. Inflated promises are unprofessional.
Clients' internal information — on strategy, structure, remuneration or employees — is strictly confidential and is never used for our own benefit.
We decline assignments that are contrary to legal requirements or the principles of this Code.
In the event of a conflict of interest, we will notify the client.
We accept payment exclusively for services that have been genuinely provided and agreed.

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3. Data protection

We process personal data exclusively in accordance with applicable legislation, in particular the GDPR.
Data is retained only for as long as necessary and is protected against unauthorised access.
CVs and personal profiles are not shared with anyone without the knowledge and consent of their owner.
Upon request, we will disclose what data we hold about a given individual, and will delete it upon request.

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4. Non-discrimination and equal opportunities

We are committed to full compliance with anti-discrimination law and the Labour Code.
Selection criteria must be based exclusively on the professional requirements of the role.
We will openly tell a client if we consider their requirements to be discriminatory — and explain why.
Age, gender, marital status, nationality, religion or health are not relevant selection criteria, unless required by the nature of the work under law.

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5. Professionalism and quality

We continuously develop our knowledge and keep abreast of labour market developments and new selection methods.
We recommend only candidates of whose suitability we are genuinely confident.
We honour deadlines and commitments. If a deadline cannot be met, we inform all parties in advance.
Breach of the principles of this Code is considered a serious professional failing.

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6. Responsibility to society

We regard connecting people with opportunities as a socially responsible activity — not merely a business.
We actively promote diversity in the workplace and advocate its value to clients.
We refuse to engage in practices that could lead to the exploitation of candidates or unfair competition.
We operate in full compliance with the laws of the Czech Republic and European law.

Ethics is not a constraint — it is the foundation

We believe that ethical conduct and commercial success are not in conflict. On the contrary — a long-term reputation built on fairness and transparency is our most valuable asset.

If anyone — a client, a candidate or a member of the public — believes that we have acted contrary to this Code, we welcome that notification. We take every concern seriously and respond to it.

This Code of Ethics has been in effect since 2015 and is updated on an ongoing basis. The current version is always available on this website.